Make sure that:
- The articles are complete
- The items are in the original, undamaged packaging
- That the copy invoice is attached
We try to process your return as quickly as possible. Here are some more useful tips.
- Make sure you pack the items well so that they are not damaged during transport.
Take the package to a post office of your choice. Here you will receive a shipping receipt. Keep it safe until the return has been fully processed. This is your proof that the package has actually been sent and can be requested in case of loss during transport.
You will be notified automatically as soon as the return has been processed by us. We try to do this as quickly as possible. Have you not heard from us after 14 days? Please contact us.